Terms & Conditions

By accessing or purchasing from Monkartshop, you agree to these Terms and Conditions, the Privacy Policy, Refunds and Returns Policy, product-specific terms, payment-provider terms, and any other policies displayed on this storefront at the time of use.

If you do not agree, do not use the storefront, create an account, place an order, submit personal information, or use customer support services.

• You must provide accurate name, email, mandatory phone number, shipping address, billing address, GST details if applicable, and payment information.
• You are responsible for keeping account credentials confidential and for all activity under your account.
• We may verify orders using phone, email, address, payment, or fraud-prevention checks before accepting or dispatching an order.
• We may refuse, hold, cancel, or limit orders that appear fraudulent, abusive, commercially excessive, incorrectly priced, unserviceable, or non-compliant with policy.

Product listings are invitations to purchase and not a guarantee of availability. Orders are accepted only after payment authorization, stock confirmation, channel availability, fulfilment feasibility, and order confirmation. Product prices, discounts, offers, stock, delivery timelines, and policies can vary by channel.

Prices are displayed in INR for this India storefront. GST, discounts, shipping charges, and invoice details are calculated for the registered company and channel that accepts the order. If a pricing, promotion, stock, tax, or technical error occurs, we may cancel or correct the order as permitted by law.

Payments are processed through the payment provider configured for this channel. The payment provider may process card, UPI, wallet, net banking, or other supported methods depending on the channel configuration. Raw payment credentials are handled by the payment provider.

Tax invoices, credit notes, refunds, and payment records are issued by MONKART PRIVATE LIMITED, GSTIN 09AATCM8937C1ZV, for orders accepted on this storefront.

Shipping is available within India only. Delivery timelines are estimates and may be affected by warehouse processing, courier availability, weather, festivals, strikes, address accuracy, phone verification, remote locations, government restrictions, or force majeure events.

Risk of loss passes according to applicable delivery rules when the courier marks the order as delivered or when the product is received by the customer or authorized recipient at the shipping address.

All storefront content, product copy, photographs, design, layout, logos, graphics, code, and trademarks are owned by or licensed to the relevant rights holder. You may not copy, scrape, resell, reproduce, misrepresent, reverse engineer, or commercially exploit storefront content without written permission.

You must not misuse the storefront, attempt unauthorized access, interfere with security, submit false information, upload malicious content, abuse offers, or use automated scraping tools except as permitted by law and our written authorization.

Customer support should be contacted first for operational issues. Formal legal notices must be sent to MONKART PRIVATE LIMITED at C-1103, 11th Floor, KDP MGI Gharaunda, Raj Nagar Extension, Ghaziabad, Uttar Pradesh, 201017, India. These terms are governed by the laws of India, subject to applicable consumer protection law and competent jurisdiction.